HTC keeps rebooting. Android reboots itself HTC phone constantly reboots

“Smart Center” specialists will handle any malfunctions of your mobile device efficiently and professionally. Bring your HTC Desire, WildFire, Sensation, One and other models to us.

When an HTC phone reboots itself, there are several reasons.

1. Software failure.

A software malfunction could occur either after incorrect firmware or as a result of mechanical impact on the phone. To return the device to its previous performance, it is enough to update the firmware. This service can be easily provided to you in our workshop.

2. Battery failure.

You can check whether the battery has problems using a simple test: insert another battery for a while; if spontaneous reboots stop, then you will have to replace the battery.

3. Flash card malfunction.

Another reason why an HTC phone reboots itself is problems with the memory card. Try getting a card and see what happens. If your mobile phone stops rebooting, then this is the problem.

4.HTC phone does not work correctly with a SIM card.

Very often new phones do not want to work with old SIM cards. The way out of the situation is quite simple: contact your telecom operator and replace the SIM card.

5. Moisture gets under the body of the HTC phone.

Spontaneous rebooting of the device can be the result of contact of the phone with various types of liquids. If you dropped your mobile device into water or spilled something on it, after providing first aid to your mobile phone (take out the battery, dry the device), your first priority is to get to specialists as quickly as possible. The less time passes from the moment the liquid was spilled, the more likely it is that everything will be fine with your device. Our technicians will remove any remaining moisture and clean your device.

6. Damage to the circuit board of the HTC phone.

As a result of falls or impacts, the circuit board could be damaged, which, in turn, led to a situation in which the HTC phone itself rebooted. In this case, you will only need the help of specialists. Our service staff will promptly take all necessary actions to eliminate the problem: repair or replace the printed circuit board.

7. Factory defect.

The cause of the malfunction may also be a manufacturing defect. If the warranty period has not expired, contact the service center.

If your HTC phone reboots itself, come to our service center. At your service - high-quality diagnostics and professional repair of HTC of all models at affordable prices.

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HTC phone reboots itself

Andrey, Hts desire 300

Hello admin. On my phone, when you turn on the lock, it starts again. And so it constantly says the phone rebooted after an error, what should I do?

Good afternoon
Most likely, a software failure, the cost of restoration is from 1000 rubles, diagnostics are free.

Arina, HTS one Dyal sim

Reboots and reboots, I don’t know what to do, it won’t turn on

Good afternoon
The reason may be a software glitch, as well as faulty internal memory, the cost of repairs is from 1000 rubles, diagnostics are free.

Alexander, HTC e 9+ dual

The phone reboots itself while working with the monitor, if it is in standby mode, nothing happens, it may reboot immediately, the toy did not have time to boot, maybe after 10 minutes, 30 minutes. Lives his own life. No one in our city undertakes repairs; everyone is used to Chinese repairs.

Hello!
The cost of repair is from 1000 rubles, most likely there is a software failure, there is also a possibility of a malfunction with the internal memory, diagnostics are free.

Nura, Htc desire 10 pro

Vechno perezagrujaetsya. . After perezagruzki vse ustanovlennie programmi zanovo sprashivayut razreshenie. Kak budto ya ix tol"ko skachala.
Factory reset didn't help. Bivaet chto perezagrujaetsya bez ostanovki chto ya ego vikl chrz root.
Nikakix udarov ili popadaniy v vodu ne bilo. Ne mogu nayti proshivku dlya telefona.
Perezagrujaetsya daje pri zaryadke. This is not the case.

Hello!
Most likely, the internal memory is failing, the cost of repair is from 1000 rubles, diagnostics are free.

Yaroslav, hts m8mini

Hello, I have this problem. I can’t do anything with the phone. It constantly reboots if I do anything on it. When you try to do a hard reset, it shows a red triangle and that’s it. It is impossible to save or delete anything on the phone; it is also impossible to reflash; it always displays a red triangle. Help me please!!!

Hello!
The bootloader may have crashed, the cost of restoration is approximately 1500 rubles, diagnostics are free.

Eldakov Sergey, HTC One S

The essence of the problem: The phone does not turn on.
If it does turn on, it is very rare. Even if it turns on, it constantly reboots, without reaching the working state (i.e. I only have time to see the loading screen). Sometimes you can even turn it on, but still not for long - min. to 15 maximum, after which the phone returns to the cycle of constant reboots.

You can also mention that reboots occur at the request of the phone at any time, as long as it is charged. For example, it can, being turned off without recharging, turn on spontaneously and constantly reboot, as soon as you connect it to the network.

Phone history: purchased from an amphetamine gypsy.
Previous owners unknown
Doubts about the originality of the product: average

Method of operation:

I read that the main cause of my problem is shock and moisture.

I don’t even know what to say, because, on the one hand, because of bad grades, my mother constantly threw him against the wall and clearly tried to destroy him, and on the other hand, I constantly lay with him in the bath, and the phone was constantly covered in funny small beads from drops of moisture floating around.

I don’t even know what exactly was the reason.

Hello!
Judging by your description, the reasons may indeed be the consequences of a fall and moisture, there is also the possibility of a software failure and a failed internal memory. The cost of repairs is from 1000 rubles, diagnostics are free.

  1. As practice shows, in half of all cases of spontaneous HTC reboots, the phone software is to blame. This may be custom (unofficial) firmware, which according to the requirements is not suitable for your phone model. He's simply not attracted to her.
  2. The problem may also arise due to the incorrect operation of one or more applications. Typically, if they consume too much battery power. You can check it in the menu "Settings" -> "Nutrition" -> "Battery Usage".
  3. If the problem is caused by a third-party application, you can find it by normally booting your smartphone in safe mode. If everything is fine in this mode, disable applications one by one to find the problematic one.
  4. Spontaneous rebooting may occur due to incorrectly set network operating mode. Try it on the menu "Settings" -> "Mobile Internet" -> "SIM 1 network (2)" -> "Network mode" change this parameter.
  5. Less commonly, the problem may be related to the hardware of the smartphone and in particular to the battery. In this case, it can only be diagnosed and resolved by replacing the battery with a known good one.
  6. Also, the problem with spontaneous rebooting may be due to improper operation (short circuit) of the power button. But this is already the work of the service center.

You need a hard reset if:

  • Your HTC started to freeze;
  • stopped turning on;
  • You forgot your password;
  • You forgot your graphic lock.

Next we will tell you how to do this. Keep in mind that all data from the phone's memory will be deleted, so resort to the methods described below only if absolutely necessary or when you are absolutely sure that you still have a backup copy.

How to reset HTC via Recovery

The first method is relevant for those whose device does not turn on at all, is malfunctioning, or you are unable to unlock your smartphone or tablet:

1. Turn off your device.

2. Now we need to get into Recovery mode. To do this, you need to press and hold a certain key combination. One of these combinations will definitely work, it all depends on the model of your HTC:

  • Volume up + power button
  • Volume down + power button
  • Volume up/down + power button + home button
  • Volume up + volume down + power button

Using the volume up and down buttons you can move up and down respectively, and confirm your choice with the power/lock button. On newer HTC devices, the Recovery menu may be touch-sensitive.

3. Select “wipe data/factory reset”.

5. And at the end “reboot system now”.

The whole process will take you no more than a minute. After all the steps, your Android phone or tablet will reboot and you will receive the device in the same form as it was when you first started it.

How to Hard Reset HTC through Settings

1. Go to Android settings.

2. Open the “Backup and Reset” item. Don't forget to make a backup.

3. Select Factory Reset.

4. Then click "Reset phone (tablet)".

5. Finally, click “Erase everything”.

After this, all data from the internal memory of the device will be reset.

Reset any Android device

This method is universal and works not only on HTC, but also on other Android devices. In the dialer, dial one of the following service codes. Perhaps none of them will work, it all depends on the manufacturer:

  • *2767*3855#
  • *#*#7780#*#*
  • *#*#7378423#*#*

Constant rebooting is a fairly common problem with modern smartphones, especially noticeable in the cold season. The devices are simply not designed for use in sub-zero temperatures. Note that hypothermia is not the only reason for endless or frequent “resets”. The source of the problem can be either a device crash or software malfunctions. Below is what to do if the phone itself reboots without stopping.

There are several main reasons for frequent reboots.

  • Mechanical impact on the smartphone body - a fall or a strong blow.
  • Operating system malfunctions. This includes errors after installing incompatible firmware and updates, as well as malfunctions of certain programs.
  • Failure or significant loss of battery capacity. The situation is relevant both for old devices and for new ones - but with low-quality batteries.
  • Malfunction of the motherboard modules responsible for supplying power.
  • Liquid gets into the phone body, resulting in oxidation of elements and the appearance of rust.
  • Hypothermia or overheating.

Problems can be caused by both software and hardware faults. Mechanical damage damages device components, causing frequent resets.

An unusable battery is one of the main reasons for this defect. To check the battery, remove it from the smartphone and carefully inspect it. If there are bulges or visible damage on the surface, the battery should be discarded and replaced with a new one. Swollen batteries cannot be repaired, but in some cases their life can be extended:

  • Using a flathead screwdriver, remove the sticker from the front of the battery. Disconnect the chip and set it aside, but do not tear off the controller contacts.
  • Using a thin needle, carefully pierce the side of the battery where the controller board used to be.
  • Press the battery with a heavy object larger than its body in area. Release any accumulated gas without damaging the battery.

Important! The above method will help extend the battery life by several days, but the battery should be replaced as soon as possible.

If the problem was a faulty battery, the reboots will stop for a while. Only replacing the battery can completely eliminate the defect.

Phone reboots when starting Android

If your gadget reboots every time you turn it on, the following methods may help.

  • Perform a hard reset via Recovery. On models from different manufacturers, the entrance to Recovery is slightly different. Universal method - when you turn on the phone, hold down the "Volume Down" and Lock buttons; when the Android icon appears, release the Volume Down button. Menu navigation using volume switches and power button. Select “Wipe data/Factory reset”, then confirm the selected action. Reboot the device with the “Reboot system now” command - the problem will disappear if the endless reset is caused by incorrect firmware.
  • Disconnect the battery and leave the device turned off for 20-30 minutes. Then insert the battery back - in some situations the method may help.

Important! After a full reset, all your data, accounts, photos and other personal information will be deleted. Carry out the procedure if the gadget reboots due to errors during firmware or update.

When you turn on the camera

The camera application causes a reboot on older iPhones after updating iOS to the latest version, and in case of virus infection. Check your device with an antivirus or roll back to a previous version of the system to fix the problem.

After activating GPS

Some Android smartphones may reboot when the GPS navigation system is turned on. The main problems and solutions to such a defect are described below.

  • Old SIM card: some smartphone models are not compatible with SIM cards from some operators. Try replacing the SIM card with a new one or contact the service center of your mobile communications provider.
  • Memory card: SD card can also cause a reset when turning on GPS. Remove the storage media from the phone and check if the problem has disappeared.
  • Incorrect actions during firmware: perform a Hard Reset if the gadget reboots after installing a modified version of the OS. How to perform the procedure is described in the picture.


When Bluetooth is turned on

Instant reset after activating the file transfer function is a common problem with HTC models.

  1. You can fix the problem by performing a Hard Reset, but in this case your information and accounts will be deleted.
  2. Bluetooth usually takes a few seconds to turn on - try disabling the feature the next time you restart your device. The option can be accessed through the notification shade - as soon as Android and the main menu load, turn off the transfer of multimedia data.

When talking

If the gadget performs a Reset during a conversation, check the contact of the battery with the main board. Perhaps, after a long period of use, a gap has appeared between the battery and the connector, which can be eliminated by attaching the battery with double-sided tape.

When launching applications

Some programs cause Android to reboot due to poor optimization or execution errors. The simplest and most effective solution is to remove the “problematic” application. Perhaps the problem is not in the program itself, but in certain drivers or incorrect operation of the OS. In this case, a full reset will help.

When connected to a PC

If the gadget reboots after connecting to the computer, make sure that there are no following problems:

  • The USB cable is connected correctly and the cord is not physically damaged.
  • The Android phone or Windows PC is not infected with malware.
  • Compatible drivers are installed on your computer. If for some reason the utilities necessary for the device to operate do not load, download them manually from the manufacturer’s website.

Conclusion

Android and iOS smartphones may restart for various reasons. In some situations, the malfunction is caused by incorrect firmware or applications, in others - by physical damage to the device case. Repairing the software part can be done at home, but in other cases it is advisable to contact the manufacturer’s service center.

Video

Reading time: 4 minutes

Let's look at the main reasons why an Android phone reboots on its own: what causes this and how to fix this or that problem.

It’s interesting that both Chinese “NoName” brands and famous flagships like Samsung Galaxy, HTC One, or Sony Xperia are susceptible to the flaw. Let's understand the reasons.

Mechanical damage

Let's start with the leader of all troubles - falls. This also includes blows, careless use, and the use of a smartphone for other purposes (opening bottles, hammering nails, etc.). These may seem like funny incidents, but they happen everywhere. The phone is designed for calls and work, but not for such events. Yes, there are shock-resistant models produced by companies like CAT, but there are only a few of them.

The methods of “treatment” are banal to the point of disgrace: buy a case, a bumper and a protective glass. The protection is flimsy, but periodically saves. This will protect you from damage to the motherboard, failure of the processor, memory, camera module and vital cables. But it’s still worth going to the service to accurately understand the reason for the reboots.

Firmwares and everything about them

Have you often heard from friends about “firmware”? In short, this is the replacement of the “native” smartphone OS with a more recent version, or a modified one. There are 3 options:

  • official;
  • custom;
  • test.

If the native firmware of the device begins to slow down (too many applications, not updated for a long time, viruses, residual cache files), then you can reset the settings to factory settings - this should help in 90% of cases. It is also worth looking on the Internet which version of Android is current for the smartphone at the moment. The update process occurs independently without your intervention, so no skills are required.

With custom ones it’s more difficult. The only stable foreign firmware can be considered exclusively Cyanogen Mod, but this team disbanded, and the remnants of the team renamed themselves Lineage OS. Their work was truly worthy, but had one significant drawback: install the firmware at your own peril and risk. Also be prepared for reboots, CPU overheating, unstable battery, GPS, modem and other key components that affect stability.

As for the test ones, which are posted in abundance on resources like 4PDA, XDA and analogues. If you are going to use your smartphone as a “test subject” and know about the problems in advance, install it. Others are categorically not recommended to engage in such things without knowledge of the hardware. This is the easiest way to turn a device into a “brick”, not to mention cyclic reboots.

Battery

A battery, like any storage device, is designed for a certain number of charge/discharge cycles. If you constantly charge the device, sooner or later the battery will simply lose all its potential and will not hold a charge. A similar disadvantage is typical for Li-Pol models with a “memory effect”. The unit must be charged to 100%, and then discharged to 0. Only after this can it be charged. Li-Ion drives are free of this flaw.

Critical point: you must use only the “native” charger. The point is the current indicated on the charger. If the manufacturer indicated, for example, 1A (Ampere), then the value cannot be exceeded. Therefore, you should not use more powerful 1.5-2A analogues, since you can “kill” the battery much faster. It will simply swell. The average cycle with proper operation is limited to 1.5-2 years. Subsequently, the battery begins to lose its properties.

Another factor is contact oxidation. If moisture has accumulated inside the device, then this may be the reason for the reboot. If the battery is removable, remove it, dry the smartphone, wipe all contact pads with alcohol as carefully as possible and insert the drive after 30-60 minutes. The swollen one must be replaced.

Motherboard defects and manufacturing defects

This category is the most unstable due to the fact that there are many reasons for the breakdown of contacts, cables and other elements; only a complete analysis and testing of each component individually will help here. Often the defect is caused by a fall, “curiosity” (opening a smartphone to see how everything works and subsequent careless assembly), moisture, dust and more.

Less common is a manufacturing defect, which affects no more than 1-2 gadgets per 100,000 devices. The manufacturer often indicates this himself. Also look at thematic forums, look for a topic with your model and look for characteristic “sores”. If you haven’t dropped, drowned or opened the device, but it reboots, then something is shorting inside. It is better to send such a smartphone under warranty. You will lose time, but you will get a working analogue.

Memory problems

Installing a large number of applications is highly not recommended due to the conflict of certain files with each other. This is especially true for programs for working with cameras, GPS, data, antiviruses and cleaners. Each has its own operating algorithm, so reboots are common.